Pick-Up E-commerce Returns with Roadie

Roadie offers a logistics management platform that connects businesses with a network of 3100,000+ independent drivers to facilitate convenient doorstep pickup of ecommerce returns. This allows retailers to offer a flexible, efficient, and customer-friendly returns process.

Businesses can use Roadie in 30,000+ zip codes across the United States. This extensive coverage ensures that a vast majority of your customers can benefit from convenient doorstep returns.

The return process can be integrated into your existing e-commerce platform. Customers would typically initiate a return through your website or app. Then, your system communicates the physical pickup of the item to Roadie to match a driver to pick it up from the customer’s doorstep.

The flexible Roadie network allows you to handle just about anything, including oversized or bulky items that are often challenging to return through traditional methods.

Yes, Roadie enables real-time tracking and visibility for every return pickup until it is dropped off for processing. This allows both you and your customers to stay informed about the status of the return from doorstep to drop-off.

Using Roadie for returns has several benefits, including an elevated customer experience, faster restocking of returned items (increasing resale opportunities), cost savings on oversized item returns and a streamlined reverse logistics process overall.