Reunite Passengers with Bags Faster Than Ever

Roadie is a streamlined solution for airlines to return delayed or mishandled baggage to passengers quickly and efficiently. Here's how it works:

• Baggage Information Input: Baggage Service Office staff enter passengers’ information and delayed baggage details into the Roadie platform.
• Driver Matching: The Roadie algorithm matches the delivery request with a qualified, screened driver.
• Secure Pickup: The driver securely picks up the mishandled baggage from the airport baggage claim area.
• Real-time Tracking: Passengers and airline staff can track the baggage's journey in real-time on any device.
• Prompt Delivery: The driver delivers the baggage directly to the passenger's specified location.
• Delivery Confirmation: Upon successful delivery, both the passenger and the airline receive confirmation.

Roadie prioritizes the safe and timely delivery of delayed baggage through several key measures:

• Driver Screening: All Roadie drivers undergo thorough screening before offering on deliveries.
• Real-time Tracking: Advanced tracking technology provides full visibility into the location and status of each delivery.
• Secure Handling: Drivers are given detailed information on how to handle baggage with care and ensure its security during transit.
• Dedicated Support: The Roadie support team is available 24/7/265 to address any issues or concerns that may arise.
• Delivery Confirmation: Both the airline and passenger receive confirmation upon successful delivery.

Pricing is determined based on the delivery location, delivery distance, baggage size and weight and delivery speed. Get an instant quote in the Roadie platform or contact the Roadie sales team for volume pricing.

Using Roadie for delayed baggage delivery offers numerous advantages for airlines:

• Increased Passenger Satisfaction: Faster and more reliable baggage return improves the passenger experience and enhances customer loyalty.
• Improved Efficiency: The Roadie platform integrates seamlessly with existing airline systems, optimizing the baggage handling process.
• Scalability: The Roadie nationwide 
  network can handle fluctuations in delivery volume, enabling reliable delivery even during unexpected peaks.
• Nationwide Coverage: Roadie is available in all 50 states, allowing you to offer a consistent solution across your entire network.

Getting started with Roadie is simple:

• Contact Roadie: Create a business account or reach out to the Roadie's Roadie sales team to discuss your specific requirements.
• Integration: Roadie will work with your IT team to seamlessly integrate the platform with your existing baggage handling systems.
• Launch: Begin using Roadie to efficiently manage your delayed baggage deliveries and improve passenger satisfaction.

Roadie allows you to handle a wide range of baggage items, including oversized and special items.

• Variety of Vehicle Types: The Roadie network includes drivers with a variety of vehicle types, including vans and trucks, to accommodate larger items.
• Special Handling Instructions: Airlines can provide specific handling instructions for fragile or sensitive items.
• Driver Expertise: Drivers using Roadie are experienced in handling a variety of items and ensuring their safe transport.

You can deliver up to 100 miles with Roadie, streamlining your last-mile logistics program. Easily create and hand off deliveries and reunite passengers with their baggage within hours instead of days.