No one knows better than retailers that e-commerce makes the world go round — or that demanding customers, unique business models and a breadth of available inventory make logistics a major e-commerce challenge.
Retailers need flexible delivery options in order to keep up with customers’ fast shipping expectations and the wide range of products they’re requesting for home delivery. But not all deliveries are created equal. While some are small and time-sensitive, others are big, bulky and require a bit more physical and logistical muscle.
That’s where Roadie comes in with ultrafast, flexible delivery solutions for every need. Consider it a “choose your own adventure” for retail logistics. Whether you need to send a last-minute floral delivery across town or get a new refrigerator to a customer 50 miles away, choosing the right Roadie solution is key — like Roadie Same Day® and Roadie XD™. Here’s a look at how each model operates so you can choose the best option for your business.
A Smarter Last Mile Starts with Roadie
Going beyond what traditional carriers can offer, Roadie leverages a widespread community of more than 310,000 independent drivers with vehicles of all sizes, so you can deliver almost anything of any size. The Roadie network reaches up to 97% of U.S. households, ensuring that businesses can meet customers where they are — and helps you grow your business and your delivery footprint.
To top it all off, Roadie boasts industry-leading on-time delivery rates, which means you can spend less time worrying about how delivery issues could affect your customer experience. Because technology is at the heart of Roadie’s success, you’ll benefit from real-time tracking, smart order consolidation and optimized suggested routing to keep deliveries running smoothly.
UPS customers have even more to love. Roadie deliveries billed to a UPS account number count toward your UPS revenue commitments, getting you more value out of your shipping strategy.
No matter your industry, product mix or business size, you’re already making a smart choice by trusting Roadie with your last-mile delivery needs. Solutions like Roadie Same-Day® and RoadieXD™ help you fast-track your success. Here’s how:
Roadie Same Day®: Reliable Point-to-Point Deliveries
Same-day delivery and short delivery windows are being requested more and more by online shoppers, and Roadie Same Day® makes fulfilling that need easier. With a network of more than 310,000+ drivers reaching 97% of households, it’s ideal for businesses that want to offer delivery within a few hours from local stores directly to customers’ doorsteps.
Key Features:
- Flexible Delivery Windows: Options for two, four and eight-hour delivery windows, allowing businesses to choose the speed that best fits their operations and customer expectations.
- Extended Cut-Off Times: Adjust your available delivery windows to include nights, weekends and holidays for even more convenience.
- Consolidate Up to 30 Orders: Roadie Same Day® includes batching technology to group up to 30 orders with one driver while optimizing for on-time delivery.
- Real-Time Tracking: Both businesses and customers can monitor deliveries in real-time, enhancing transparency and satisfaction.
- Scalability: No matter when your peak season is, crowdsourced delivery ensures you can scale up and down as needed, so demand fluctuations never affect your delivery capabilities.
Ideal Use Cases:
- Retailers: From last-minute birthday gifts to a replacement TV in time for the big game, Roadie Same Day® lets you add delivery within just a few hours to your checkout options and solve your customers’ most pressing needs.
- Grocery Stores & Meal Kit Companies: Ensure fresh ingredients arrive in time to make dinner or holiday meals.
- Florists & Bakeries: Special occasions wait for no one! Make more smiles happen every day with fast treat delivery.
- Pharmacies: Turn “get well soon” into “feel better now” with prompt delivery of prescriptions and health-related products.
- Auto Parts & Tires: Send hot-shot or last-minute orders the same day and keep vehicles out of the shop and on the road.
RoadieXD™: More Efficient Delivery for Same-Day Delivery at Scale
Designed for large businesses with multiple fulfillment and distribution centers across the country, RoadieXD™ allows high-volume senders to streamline same-day delivery while maintaining reliable, fast fulfillment. How? Instead of picking, packing and staging same-day orders for pick up from stores, businesses can fill FTL or LTL trailers at their fulfillment centers with same-day orders. Those trailers then head to a RoadieXD™ cross-dock where orders are sorted and dispatched for delivery and delivered up to 100 miles by end of day. Instead of managing multiple pickups across each store location, you can streamline operations with a pick up from each fulfillment or distribution center.
Key Features:
- Cross-Docking Efficiency: Items arriving at a RoadieXD™ facility are sorted and picked up by crowdsourced drivers for same-day delivery, reducing storage needs and accelerating the delivery process.
- Same-Day AM and PM Options: Early morning trailer arrivals are back on the road by 10 a.m., while orders arriving by noon are picked up by 2 p.m. for afternoon delivery.
- Extended Reach: Expand your delivery reach — and customer base — up to 100 miles from each RoadieXD™ location inside state lines.
- Specialized Handling: Equipped to manage items up to 200 pounds and up to 12 feet in length, RoadieXD™ caters to products that traditional carriers might find challenging.
Ideal Use Cases:
- Home Improvement: Help complete someone’s to-do list with deliveries of large items like ladders, mini-fridges, air filters or patio furniture.
- Furniture Stores: From accent chairs to bedside tables, offer timely furniture delivery without the complexities of traditional freight services.
- Electronics: RoadieXD™ enables the delivery of items of all sizes, from small packages to oversized goods. This flexibility allows for efficient, on-demand delivery, like getting a large TV and its accompanying HDMI cable delivered together in a single, fast delivery.
- Tires: Consolidate pickups and streamline operations while still delivering within hours.
Best of Both Worlds: Using Roadie Same Day® and RoadieXD™ for a Comprehensive Delivery Solution
If your e-commerce business ships a mix of products, integrating both Roadie Same Day® and RoadieXD™ is the key to getting everything where it needs to be as efficiently as possible. Instead of juggling one LTL service for oversized deliveries, another for standard-sized orders and yet another for ultra-fast deliveries, Roadie solutions give you everything you need from a single, reliable source.
In addition to sharing a 310,000-strong network of drivers, both RoadieXD™ and Roadie Same Day® are built with an easy-to-use API that lets your business put smoother order processing in place and gives your customers the same predictable, on-time, in-full delivery experience they demand. And on top of all of this, you get the Roadie benefits of real-time order tracking, easy delivery routing and up-front pricing.
Stop piecing together disparate delivery options and start putting industry-leading ultrafast solutions in place today. With flexibility, scalability and the delivery speeds you and your customers demand, in Roadie you’ll have one seamless system that helps you move products faster, smarter and more efficiently.
